Refund policy

Our Return and Refund Policy was last updated 26 February 2022

Thank you for shopping at theculturate.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to theCulturate

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to theculturate.com, accessible from https://theculturate.com

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Return & Exchange

As a policy, we do not offer returns on products which are delivered in perfect condition as per the order placed. If the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect then we are open to re-fulfilling your order, once.

To report damage in transit, please get in touch with our Customer Care within 48 hours of delivery.

Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit.

This Product can be use till years, if used properly.

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: +91-7987643733